THE RIGHT STEP CONSULTANCY

Consulting Services for E-Commerce Businesses

Working Together To Build Your Future E-business

From subsidiary to mainstream, e-commerce companies have come a long way. When it comes to eCommerce business coaching, TRS organizes the entire process of developing your future company, from "Concept" to "Execution" and "Launch." The procedure is divided into stages that are necessary to create an eCommerce business that is both profitable and long-lasting.

The team of e-commerce specialists at TRS provides e-business consulting services to clients from conception to execution. The eCommerce industry is scientific, just like any other business. Certain actions are unavoidable; you cannot overlook them. Digital expenditures can be used to drive traffic once, but the true return on investment only occurs when those customers return. Starting an e-commerce company is just as much work as starting any other offline company. As eCommerce company experts, we can help with this.

1.Business Model and Strategy for E-Commerce Your venture's success mantra is defined by the eCommerce business model in terms of UVP, revenue generation, value chain, and necessary internal skills. Business strategy helps the organization choose its best course of action and gives it direction. It entails outlining your entire growth strategy, mission, and vision. Whether you are a business-to-business (B2B), business-to-consumer (C2C), or direct-to-consumer (D2C) company, TRS assists you in selecting the best business model for e-commerce. TRS e-commerce business experts determine your e-commerce niche, establish your eCommerce growth plan and business model, and outline your course of action in a comprehensive Gantt chart so that all stakeholders in the organization are on the same page.
2.Plan for E-Commerce Business Without preparing the figures, it is impossible to build a sustainable eCommerce firm. A comprehensive financial strategy that takes into account both your operating capital and the capital investment required to set up the eCommerce store is included in your e-commerce business plan. Understanding the return on investment and calculating the breakeven sales by comparing your capital expenditure to operating costs are two components of the e-commerce revenue model. To determine the annual growth needed to achieve a point of ROC, projections for the next three to five years are crucial. Without preparing the finances, it is impossible to build a sustainable eCommerce firm. For the next two to three years, cash flow is planned so that firms can comprehend their influx and outflow. In order to determine how much money a business needs before it can support itself, cash flows are crucial. 78% of e-commerce companies begin without a cash flow plan and fail in the middle of operations, leaving them unable to receive funding or finance themselves.
3.Roles and Responsibilities of the E-Commerce Team Establish job descriptions, KRAs, and KPIs for both internal and external team members to help them coordinate toward a common objective. The organizational structure of the e-commerce firm, the roles needed in each function, their profiles, interview questions, KRAs, KPIs, and reporting structure are all defined by TRS eCommerce mentors in the context of eCommerce business consultancy. In addition to the profiles, we specify the salary range for the team and the level at which they must be hired, both of which align with the business plan's budget. The TRS team of eCommerce business consultants helps with eCommerce hiring by interviewing qualified applicants to make sure they are the most suitable for the positions and responsibilities specified in the eCommerce industry. An efficient organizational structure facilitates the onboarding of new employees, the evaluation of current employees' performance, and the execution of tasks and adherence to the task calendar.
4.Strategy for E-Commerce Branding An region that needs careful consideration because it will be the first thing that customers see... One area that needs the most consideration is this one since it will give consumers their initial opinion of how expensive, luxurious, value-for-money, or exclusive the brand is. Your logo, brand colors, brand narrative, e-commerce packaging, tag line, e-commerce photography guidelines, and all other material and immaterial forms of brand communication are all part of your e-commerce branding strategy. TRS Ecommerce Management Consultants oversee the entire process from start to finish and provide the precise parameters of the e-commerce branding agency's work. TRS Ecommerce Business Analysts is responsible for completing tasks from the eCommerce branding agency, and we have been performing these tasks for many clients worldwide.
5.Website development and UX design for e-commerce UX supports design thinking throughout the full process flow and customer journey mapping in eCommerce. This section of the exercise is broken down into two parts: choosing the appropriate platform and making a factorial wireframe. It's crucial to pick the correct platform for building your online business because it's difficult to switch if you make a mistake. There are a number of platforms accessible, and TRS eCommerce website development services assist you in selecting the most suitable eCommerce platform once you have a clear understanding of the features, product, and service needs. After selecting a platform, the next crucial step is creating a wireframe and user experience for e-commerce. Completing the eCommerce customer journey map would be part of e-commerce UX. features of the website, the browsing and navigation features, the eCommerce order management process flow, the features of the checkout cart, the eCommerce payment system, the catalog management, cross-selling features, and much more. "68% of the customers abandon their cart just before checkout," according to the data. This highlights the importance of simplicity of navigation & minimal steps between browsing & checkout.
6.Standard operating procedures (SOPs) and best practices for e-commerce Businesses typically spend more on unforeseen, unplanned, and unnecessary eCommerce activities and procedures when SOPs are not in place. The reality is that e-commerce enterprises require a significant amount of capital, and if you include marketing, logistics, market place commissions, and packaging, they will consume half of your revenues. This goes against the popular belief that e-commerce businesses are inexpensive to run and a quick way to make quick cash. It is much more crucial to monitor other running costs in companies that are so dependent on their profit margins. Businesses typically fail to manage cash flows and spend more on unforeseen, unplanned, and unnecessary items when SOPs are not in place.
Sourcing, warehousing, order fulfillment, accounts, CRM, HR, IT, and inventory management are among the essential functions of e-commerce. Sourcing includes everything from creating a purchase order to receiving things, entering software, deciding on a product category, setting prices, barcoding, storing and stacking items, and getting them ready for distribution.
The account follows purchase/sourcing procedures while gathering all required paperwork, such as software input slips, invoices, and challans. The SOP for the accounts function also addresses the procedures for payments and reconciliation.
Receiving the order and completing it in accordance with the end user's specifications are both part of the e-commerce order management process flow.
Receiving the order and completing it in accordance with the end user's specifications are both part of the e-commerce order management process flow.
Definitions of eCommerce job descriptions, interview questions, recruiting procedures, HR policies for remote eCommerce work and onsite full-time team members, incentive programs, performance evaluation systems, etc. are all included in human resource SOPs.
The core of the business is the inventory management technique used in e-commerce. Overstocking or understocking, inventory with more slow movers, and similar situations that negatively impact the bottom line are all unaffordable for the company. From production to sales, TRS, an Indian e-commerce consulting firm, creates a comprehensive eCommerce inventory management procedure. Every activity's lead times and requirements are taken into consideration in order to create a reliable "Inventory Model."
7.Tools for e-commerce and system integration Choosing the appropriate software to ensure that eCommerce backend operations run smoothly, from "order receiving" to "last mile delivery" and "customer service" For the seamless operation of eCommerce back-end processes, TRS will choose the best eCommerce management software and enable eCommerce integration with various eCommerce solutions.
The eCommerce process flow chart is defined by TRS enterprise eCommerce solution, which also helps with shortlisting and selection by creating a blueprint of all the features needed in the enterprise eCommerce software. By integrating your offline inventory with a real-time online store, multi-channel eCommerce integration enables inventory to be deducted in real-time across both physical and online platforms when a sale takes place. This aids in maintaining reorder levels, reaching optimal inventory levels, and accurately managing eCommerce inventories.
8.Order fulfillment and inventory management for e-commerce Order Fulfilment, Supply Chain & Inventory is the heart of the eCommerce business Ecommerce Warehouse or eCommerce Fulfillment Center is the heart of the Ecommerce Business. TRS Ecommerce Consultants help in optimum utilization of space i.e. goods receiving area, goods processing area, walk-way, damaged goods area, staff area, office area & further. Apart from space allocation, we must define the infrastructure required to perform these activities, in regards to furniture & fixtures as well as IT equipment. Rack Planning helps increased storage capacity, better inventory control, and organized operations & goods maintenance. The Warehouse layout is defined in terms of hardware as well as software requirements.
The eCommerce inventory management procedure determines the warehouse's size to make sure you occupy the proper side of the area and avoid having "no space" or excess space. In eCommerce, supply chain management and warehouse planning are carried out with the full company strategy for at least two years in mind. Faster processing of goods, precise inventory flow, the ideal amount of employees assigned to suitable tasks, and error-free e-commerce order fulfillment process reporting flow are only a few advantages of warehouse planning.
9.Marketing Strategy for E-Commerce Invest time in strategy before investing on ad campaigns. To win the war, it's critical to strike a balance between "creating website traffic" and "acquiring customers." These recurrent actions determine website traffic, conversions, whether the appropriate target audience is reached, likes, reviews, income, and much more. From pre-launch to launch and every month after, TRS Ecommerce Consultants develop a budget for e-commerce marketing strategy.
This ensures seamless coordination, detailed interactions & desired execution as it is always advisable to work with a single agency than multiple of them. SEO for an eCommerce website is another important activity which requires an organized approach to get desired results, thus hiring the right e-commerce SEO expert who can deliver results is another challenge.
TRS would be responsible for developing digital marketing strategies in collaboration with the eCommerce marketing firm, shortlisting potential clients, and choosing which ones to sign SLAs.
The core of the business is the inventory management technique used in e-commerce. Overstocking or understocking, inventory with more slow movers, and similar situations that negatively impact the bottom line are all unaffordable for the company. From production to sales, TRS, an Indian e-commerce consulting firm, creates a comprehensive eCommerce inventory management procedure. Every activity's lead times and requirements are taken into consideration in order to create a reliable "Inventory Model."
10.Automation in E-Commerce Online shopping Companies that want to grow must make sure that the majority of their operations are automated and system-driven rather than human-driven! Reducing the promoters' involvement in day-to-day operations is the goal of bringing in Ecommerce Consultants from the start. Online shopping Companies that want to maintain their competitiveness and become a profitable brand must make sure that the majority of their operations are automated. Errors would increase with the amount of manual intervention. In the e-commerce industry, You only get one chance to make an impression on customers in the e-commerce industry, and if you make a mistake, you risk losing them for good. For a seamless customer experience, e-commerce process automation is essential for all customer-related tasks, from order fulfillment to order receipt. 90% of assignments are manually issued and are either forgotten, unheard, misinterpreted, or mistaken, making task management another gray area where most deadlines fail.
11. Strategy for E-commerce Launch Make the last adjustments, make sure everything on the website launch checklist is completed, get the whole company moving, and wait for the successful launch day. This is the most thrilling stage! TRS E-commerce Consultants assist with the final User Acceptance Testing (UAT) of the e-store and mobile e-commerce application during the Pre-Launch Stage. They also obtain final vendor touch-ups and modifications and test the SOP for the warehouse, order fulfillment, logistics, and customer care.
In preparation for the launch, marketing campaigns are created in collaboration with the agency, the web shop launch checklist is completed, and online store traffic, order, and personnel management are completed, among other tasks. In addition to offering you their knowledge, TRS e-commerce consulting services guarantee a single point of contact for launching the full brand. A strong, long-lasting, and lucrative brand can be created by making the most of TRS vast knowledge in each of the roles.

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